Microsoft 365 Commerce

Deliver unified, personalized, and seamless buying experiences for customers and partners
Overview

Engage across traditional and emerging channels

Give your customers or partners the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.
Features

Effective Customer Segmentation and Precise Targeting

Microsoft Dynamics 365 Commerce provides powerful tools to categorize and focus on specific customer groups, allowing businesses to tailor their marketing strategies and offerings more effectively.

In-Store Inventory Movement via POS

Seamlessly transfer inventory between different in-store locations using the Point of Sale (POS) system, ensuring optimal stock levels and improved customer service.

AI Product Recommendations & Digital Commerce

Leverage advanced artificial intelligence capabilities to offer personalized product recommendations, enhancing the digital commerce experience and boosting sales.

Integration for Fraud Protection

Microsoft Dynamics 365 Commerce integrates with fraud protection solutions, safeguarding businesses and customers from potential cyber threats and fraudulent activities.

Frictionless Omni-Channel Customer Engagement

Enable a seamless shopping experience across multiple channels (e.g., online, in-store, mobile) by providing customers with a consistent and cohesive journey.

Shift Management & Employee Management

Streamline shift scheduling and efficiently manage employees, empowering businesses to optimize workforce productivity and satisfaction.

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