Microsoft 365 Marketing
Understand your customers and create truly personalized experiences.
Deliver connected customer journeys
Create engaging experiences by uniting customer data with real-time journeys and Copilot in Customer Insights
Features
Anticipate, Craft, and Distribute Content Across Optimal Channels
Microsoft D365 Marketing enables businesses to predict audience preferences, design compelling content, and efficiently deliver it through the most suitable marketing channels.
Harness AI-Driven Intelligence to Deliver Personalized Messages
Using AI-powered insights, the platform helps tailor messages to individual customer preferences, creating more engaging and relevant interactions.
Construct Customer Journeys in Response to Real-Time Interactions
With real-time data, businesses can map out and adjust customer journeys, ensuring timely and personalized engagement throughout the customer lifecycle.
Utilize Customizable Email Templates for Targeted Campaigns
D365 Marketing offers customizable email templates that empower businesses to run targeted email campaigns, reaching the right audience with the right message.
Develop and Publish Landing Pages for Lead Generation
The platform enables businesses to easily create and publish landing pages, optimizing lead capture and conversion rates.